| Feature | DMA Radius Manager | Zal Ultra ISP CRM |
|---|---|---|
| Working Types & Service Approach | RADIUS-based ISP billing and authentication system, focuses on controlling internet access and user management via NAS devices. | Full-fledged ISP CRM integrating billing, network management, automation, and customer relationship management. |
| Service Types & Capabilities | Supports PPPoE, Hotspot, and Static IP connections, primarily for small to medium ISPs. | Supports multi-branch ISPs, resellers, and different pricing structures, suitable for all ISP sizes. |
| Service Range | Best for local/regional ISPs needing simple RADIUS management. | Designed for ISPs at local, national, and global levels with multi-location support. |
| User Facilities & Accessibility | Web-based UI, limited mobile optimization, fewer self-service features. | Mobile-responsive UI, client portal for bill payments, support requests, and data tracking. |
| UI, UX, & Design | Functional but outdated, requires admin expertise. | Modern, intuitive UI with analytics, real-time data, and customizable branding. |
| System Updates & Development | Occasional updates, limited innovation in UX and automation. | Regular updates, AI-powered automation, security patches, and customer-driven improvements. |
| User & Subscription Management | Supports multiple reseller levels, prepaid & postpaid schemes, real-time accounting. | Manages unlimited ISPs, branches, and resellers, automates suspensions, provides client portal. |
| Billing & Payment Integration | Multiple payment gateway integrations, real-time accounting. | Automated recurring billing, multi-currency support, customizable invoices, real-time tracking. |
| Network & Bandwidth Management | Supports NAS devices (MikroTik, Cisco, etc.), burst mode, dynamic throttling. | Over 50 NAS vendor integrations, real-time monitoring, FUP policies, and bandwidth allocation controls. |
| Customer Support & Ticketing | Email & SMS alerts for billing/service notifications. | Built-in support ticketing, live chat, automated alerts for billing & network updates. |
| Reseller & Multi-Branch Management | Supports multiple resellers with customizable pricing. | Unlimited resellers, multi-tier reseller system, independent branch management. |
| API & Third-Party Integration | HTTP/JSON API for third-party applications. | REST API for automation, QuickBooks/Zoho compatibility, webhook & API hooks. |
| Security & Compliance | Supports customizable RADIUS attributes, Packet of Disconnect (POD). | 2FA security, role-based access control (RBAC), regular security updates. |
| Scalability & Deployment | Supports multiple NAS devices and customizable attributes. | Cloud-based & on-premise hosting, load balancing, custom branding. |
| Contact & Communication | Email support only, no instant chat. | Email: [email protected], Skype: @onezeroart LLC CEO, Websites: onezeroart.com |
Verdict: Which One is Better?
- For simple RADIUS-based billing: DMA Radius Manager is a viable option.
- For an advanced, all-in-one ISP management system: Zal Ultra ISP CRM is the superior choice.
Why Choose Zal Ultra ISP CRM?
- Full ISP automation with CRM & billing.
- Multi-location ISP support.
- Modern, user-friendly UI & mobile compatibility.
- Regular updates and AI-powered enhancements.
- Strong customer support and training resources.
- Scalable for small to enterprise-level ISPs.
Demo access for Zal Ultra ISP CRM is available for testing : zalcrm.com
