Managing an Internet Service Provider (ISP) is no small task. From handling subscribers to tracking payments and optimizing networks, ISPs need powerful tools to stay ahead. Zal Ultra ISP CRM, developed by Onezeroart LLC, is a state-of-the-art ISP management software designed to simplify operations, boost efficiency, and enhance customer satisfaction. Available at www.onezeroart.com with support at [email protected], Zal Ultra offers an all-in-one solution for ISPs of all sizes. In this detailed blog post, we’ll explore every feature of Zal Ultra ISP CRM, highlighting why it’s the ultimate choice for modern ISPs. Let’s dive into the robust capabilities that make this software a game-changer!

Super Admin Portal: Unmatched Control for ISPs

The Super Admin Portal is the central hub for managing multiple ISPs and branches with ease. Here’s a detailed look at its features:

  1. My Profile – Superadmin Profile: Superadmins can manage their profiles, update personal details, change passwords, and customize settings for complete control over their accounts.
  2. Manage Multiple ISPs (Unlimited): Oversee an unlimited number of ISPs from a single portal, ideal for large-scale providers or resellers managing multiple networks.
  3. Manage Multiple Branches (Unlimited) Under Each ISP: Organize unlimited branches under each ISP, enabling seamless management of regional or local operations.
  4. Copy Subscribers to Another ISP/Branch: Transfer subscriber data between ISPs or branches effortlessly, saving time and ensuring continuity.
  5. Copy Users to Another ISP/Branch: Move user accounts (staff, resellers, etc.) between ISPs or branches without manual reconfiguration.
  6. Copy Packages to Another ISP/Branch: Replicate service packages across ISPs or branches to maintain consistency in offerings.
  7. Copy Policies to Another ISP/Branch: Duplicate network policies to streamline setup for new ISPs or branches.
  8. Copy Area/Zones to Another ISP/Branch: Transfer area or zone configurations to ensure uniform geographical management.
  9. Manage Global Settings for Whole Application: Configure universal settings that apply across all ISPs and branches, ensuring consistency and efficiency.
  10. Use Own Branding – Logo, Company Name, etc.: Customize the platform with your logo, company name, and branding elements for a professional, white-label experience.
  11. Server Details Information Page: Access detailed server information for monitoring performance and troubleshooting issues.
  12. Support Details Information Page: View support contact details and resources for quick assistance.
  13. Enable/Disable User Signup & Auto OTP Validation: Control user registration and enhance security with automatic OTP (One-Time Password) validation for signups.
  14. Sync Default Basic Permissions for New Setup: Automatically apply default permissions for new ISP or branch setups, simplifying onboarding.
  15. Multilingual Supported – EN, Spanish, Arabic, Turkish, Urdu, Macedonian: Offer the platform in multiple languages to cater to diverse markets and improve accessibility.
  16. System Notification for All Users/Subscribers: Send system-wide notifications to keep users and subscribers informed about updates, maintenance, or alerts.

The Super Admin Portal empowers ISPs with centralized control, scalability, and customization, making it perfect for managing complex operations.

Admin Portal: Streamlined Operations for Daily Management

The Admin Portal is designed to simplify day-to-day tasks with an intuitive interface and powerful tools. It’s packed with features to manage subscribers, finances, and networks efficiently. Let’s explore each section in detail.

Dashboard: Your Operational Hub

The Dashboard provides a clear, real-time overview of your ISP operations, with quick-access tools and actionable insights:

  1. Easy Shortcut Buttons/Action Menus:
    • Add New Subscriber: Quickly create new subscriber accounts with minimal steps.
    • Subscriber Activation: Activate subscribers instantly with a single click.
    • Import Subscriber – CSV File: Bulk-import subscribers using CSV files for fast setup.
    • Export Subscriber – CSV File: Export subscriber data to CSV for reporting or backups.
    • Generate Custom Invoice – POS Print: Create and print custom invoices directly from the dashboard, optimized for POS printers.
    • Add a New Ticket: Open support tickets for customers or internal issues with ease.
  2. Reports & Statistics:
    • Subscriber Counter: Track various subscriber metrics, including:
      • Total: Total number of subscribers.
      • Active: Currently active subscribers.
      • Online: Subscribers online at the moment.
      • Offline: Subscribers currently offline.
      • Expired: Subscribers with expired plans.
      • Expired Online: Expired subscribers still online with limited bandwidth.
      • New: Recently added subscribers.
      • Registered: Subscribers who have registered but are not yet active.
      • Disabled: Subscribers with disabled accounts.
      • Terminated: Subscribers whose accounts have been terminated.
      • PPPoE: Subscribers using PPPoE connections.
      • Hotspot: Subscribers using hotspot connections.
      • Expiring Within 1 Week: Subscribers whose plans expire in 7 days.
      • Expiring Within 2 Weeks: Subscribers whose plans expire in 14 days.
      • Expiring Within 4 Weeks: Subscribers whose plans expire in 28 days.
    • Accounting Counter: Monitor financial metrics for different periods (week, month, last month, year, total):
      • Sales Reports: Track revenue from subscriber activations and renewals.
      • Profit Reports: Analyze profits from subscriptions and services.
      • Due Reports: Identify overdue payments from subscribers.
      • Subscriber Payments Reports: Monitor payments made by subscribers.
      • Resellers Payments Reports: Track payments from resellers.
      • Sub-Resellers Payments Reports: Monitor payments from sub-resellers.
      • Retailer Payment Reports: Track payments from retailers.
    • User Counter: Keep tabs on the number of staff, resellers, sub-resellers, and retailers.
  3. Subscriber Expired & Expiring Reports + Easy Activation + Filtering + Export Data:
    • Expired List: View all expired subscribers.
    • Expiring 1 Day List: See subscribers expiring tomorrow.
    • Expiring 3 Days List: Identify subscribers expiring in 3 days.
    • Expiring 1 Week List: Track subscribers expiring in 7 days.
    • Expiring 2 Weeks List: Monitor subscribers expiring in 14 days.
    • Expiring 4 Weeks List: View subscribers expiring in 28 days.
    • Features easy activation, advanced filtering, and data export for efficient management.
  4. Sales Report Graph: Visualize sales trends with interactive graphs for better decision-making.
  5. Payment Reports Graph: Track payment trends with clear, graphical representations.
  6. System Usage Live Graph (CPU & RAM): Monitor server performance in real-time with live CPU and RAM usage graphs.
  7. Easy Indicator to Understand Current ISP/Branch/Logged In As: Clearly see which ISP, branch, or user profile you’re managing.
  8. Current Balance for Reseller/Sub-Reseller/Retailer: View real-time balances for resellers, sub-resellers, and retailers.
  9. Easy Online Balance Top-Up for Reseller/Sub-Reseller/Retailer: Allow resellers, sub-resellers, and retailers to top up their balances online.
  10. Sync Default System Admin Permissions: Automatically align default admin permissions for consistency across the system.

The Dashboard is your command center, offering quick access to critical tools and insights.

My Profile Page: Personalized Admin Management

The My Profile Page allows admins to manage their accounts and oversee operations with precision:

  1. Details Profile View: Access a comprehensive view of your admin profile, including contact details and preferences.
  2. Reports Modules – Various Reports Counter: View counters for subscribers, packages, and other key metrics.
  3. Subscribers List: Monitor all subscribers linked to your profile.
  4. Own Submitted Documents: Store and manage documents like IDs or contracts securely.
  5. Invoice Template – Insert Custom Information into Invoice Header/Footer: Customize invoice headers and footers for a professional look.
  6. Various Counter Data: Track metrics for packages, subscribers, staff, resellers, sub-resellers, and retailers.
  7. Personal Note Management: Keep private notes for internal reference or reminders.
  8. Password & Photo Change: Update your password or profile photo easily.
  9. Profile Data Update – Phone, Email, etc.: Edit contact details like phone numbers and email addresses.
  10. Enable/Disable Profile Status: Activate or deactivate your profile as needed.
  11. Enable/Disable SMS Status: Toggle SMS notifications for your account.
  12. Enable/Disable Email Status: Turn email notifications on or off.
  13. Skip Auto Renew: Prevent automatic renewal of your subscribers’ plans if desired.
  14. Allowed Connections: Restrict subscriber connections to specific devices, interfaces, NAS, or VLANs for security.
  15. Set Department: Assign your profile to a specific department for better organization.
  16. Set Profile Billing Type: Choose between prepaid or postpaid billing for your account.
  17. Set NAS Group: Assign subscribers to specific Network Access Servers (NAS) for streamlined connectivity.
  18. Set Area Group: Link subscribers to specific geographical areas or zones.
  19. Set Accounting Limit: Define financial limits for staff, resellers, sub-resellers, and retailers to control spending.

This section ensures admins have full control over their profiles and operations.

My Packages: Simplified Package Management

The My Packages section streamlines package assignment and pricing:

  1. Assign Packages to Admin/Resellers/Sub-Resellers/Retailers: Allocate service packages to different user types.
  2. All Assigned Packages List with Price, Profit, etc.: View a detailed list of assigned packages, including pricing and profit margins.
  3. Delete Assign Packages & Re-Assign: Remove or reassign packages as needed.
  4. Very Easy to Maintain Package Price, Profit, Extra Profit, Subscribers Price, Resellers Price: Set and adjust package prices, profits, and pricing for subscribers and resellers effortlessly.

This feature ensures flexible and efficient package management.

Users – Roles: Granular Access Control

The Users – Roles section allows you to create and manage user roles with precision:

  1. Add New Role: Create unlimited roles tailored to your ISP’s needs.
  2. Copy Role: Duplicate existing roles, including their permissions, to save time when setting up new roles.
  3. Set Permissions – Over 400 Permissions to Manage Whole System: Choose from over 400 permissions to control access to every aspect of the system.

This ensures every user has the exact level of access required for their role.

Users – Users: Comprehensive User Management

The Users – Users section provides robust tools to manage staff, resellers, and other users:

  1. Add New User: Create new user accounts quickly and easily.
  2. Change Role of User: Assign or update user roles as needed.
  3. User List with Profile Type, Balance, Packages, Subscribers, Resellers, Role & Permission, etc.: View detailed user information, including profile types, balances, and permissions.
  4. Each User Has Unique Permissions Based on Role & Profile Type: Assign permissions tailored to each user’s role and profile.
  5. Add Balance to Staff/Resellers/Sub-Resellers/Retailers: Top up balances for staff, resellers, sub-resellers, or retailers.
  6. Switch Profile: Browse profiles of resellers, sub-resellers, or retailers from a parent user profile without logging out.
  7. Staff/Resellers/Sub-Resellers/Retailers Own Portal: Provide dedicated portals for staff, resellers, sub-resellers, and retailers to manage their operations.
  8. Staff/Resellers/Sub-Resellers/Retailers – Online Balance Top-Up: Enable online balance top-ups for users.
  9. Staff/Resellers/Sub-Resellers/Retailers – Can Manage Their Own Subscribers, Packages, Accounting, Network, etc.: Allow users to oversee their subscribers, packages, and accounting independently.
  10. Allow Staff to Manage Single/Multiple Resellers/Sub-Resellers/Retailers: Assign staff to manage one or multiple resellers or sub-resellers.
  11. Maintain Staff’s Own Accounting: Track staff accounting based on subscriber activations, top-ups, and reseller transactions.

This section ensures seamless user management across your ISP.

Policy: Advanced Network Management

The Policy section allows you to define and manage network policies:

  1. Add New Policy for Packages: Create reusable policies for service packages.
  2. Copy Policy: Duplicate existing policies to save time when creating new ones.
  3. 200+ Attribute Supports: Support a wide range of NAS vendors, including Cisco, Juniper, Mikrotik, vBNG, Bison, and pfSense.
  4. Manage Bandwidth, IP Address, Address List, CoA of Subscribers: Control bandwidth, IP addresses, address lists, and Change of Authorization (CoA) for subscribers.

This feature ensures precise and flexible network management.

Packages: Robust Service Plan Management

The Packages section offers comprehensive tools for creating and managing service plans:

  1. Add New Package: Create customized packages for subscribers.
  2. Auto Renew: Automatically renew subscriber plans based on their profile balance.
  3. Set Package Prepaid or Postpaid Billing: Choose between prepaid or postpaid billing options.
  4. Set Service Type – Internet or VoIP, etc.: Define packages for Internet, VoIP, or other services.
  5. Set Tax/Extra Fee on Package: Apply taxes or fees, with automatic calculations during activation.
  6. Set Package Duration – Days to Year: Configure durations from days to years.
  7. Auto Generate Invoice Based on Package: Automatically create invoices for package activations.
  8. Fixed Expiry Date: Set specific expiry dates for packages.
  9. Fixed Expiry Date Accounting – Hourly/Daily: Track usage with hourly or daily accounting for fixed expiry packages.
  10. Fixed Expiry Time: Define exact expiry times for precise control.
  11. Set Allocation: Apply dynamic bandwidth or IP addresses based on allocation rules.
  12. Set Policy: Link packages to policies for dynamic bandwidth or IP management.
  13. Next Expired: Disconnect expired subscribers or continue service with adjusted bandwidth/IP settings.
  14. Next Disabled: Disconnect disabled subscribers or continue service with adjusted settings.
  15. Data Quota: Set bandwidth volume limits, with options to disconnect or adjust settings when limits are reached.
  16. Session Quota: Set time limits in minutes, with options to disconnect or adjust settings when limits are reached.
  17. Apply Quota to Subscribers: Automatically apply quota changes to subscribers when packages are updated.
  18. Update Attributes of Subscribers: Fix incorrect or outdated RADIUS attributes for subscribers automatically.
  19. Allow Captive Portal: Enable packages for self-activation via the captive portal, where subscribers can pay and activate services online.

This section ensures flexible and automated package management.

Allocation: Dynamic Resource Optimization

The Allocation section optimizes network resource distribution:

  1. Add New Allocation: Create rules for allocating bandwidth or IP addresses.
  2. Allocation by Day: Adjust resources dynamically based on the day.
  3. Allocation by Time: Adjust resources based on specific times of the day.

This feature maximizes network efficiency and performance.

Tax/Extra Fee: Automated Billing Adjustments

The Tax/Extra Fee section simplifies billing adjustments:

  1. Add New Tax/Extra Fee Equation: Create percentage-based, flat-rate, or custom equations for taxes or fees.
  2. Tax/Extra Fee by Percentage: Apply percentage-based fees to invoices.
  3. Tax/Extra Fee by Flat-Rate: Add fixed fees to invoices.
  4. Tax/Extra Fee by Equation: Use custom equations for complex fee calculations.
  5. Edit Extra Fee: Modify existing fees as needed.
  6. Delete Extra Fee: Remove unnecessary fees from the system.

This ensures accurate and automated billing.

Subscribers: Comprehensive Subscriber Management

The Subscribers section is the core of Zal Ultra, offering powerful tools to manage customers:

  1. Add New Subscribers: Create new subscriber accounts with ease.
  2. Activate the Subscriber: Activate subscribers with detailed accounting, expiration, and tax/fee information.
  3. Mass Activation: Activate hundreds of subscribers in one click.
  4. Mass Payment: Add payments or balance top-ups to multiple subscribers at once.
  5. Mass Delete: Delete large numbers of subscribers in a single action.
  6. Mass Settings: Update packages, expiration dates, or salespeople for multiple subscribers simultaneously.
  7. Import: Import thousands of subscribers via CSV with advanced filtering options.
  8. Export: Export subscriber data to CSV with filtering capabilities.
  9. Filter Subscribers: Use powerful filters to sort subscribers by status, location, or other criteria.
  10. Instant Activation & Instant Balance Top-Up: Activate subscribers or top up balances instantly.
  11. Online Subscribers: View details of currently online subscribers, including connection information.
  12. Offline Subscribers: List subscribers who are currently offline.
  13. Expired: View subscribers with expired plans.
  14. Expired Online: Identify expired subscribers who are online with reduced bandwidth (e.g., 10K/10K).
  15. Expiring 1 Day to 4 Weeks: Track subscribers expiring in 1 day, 3 days, 1 week, 2 weeks, or 4 weeks.
  16. Grace Period: Manage subscribers in a grace period after expiration.
  17. Recent Auto Renew: View subscribers recently auto-renewed by the system.
  18. Subscriber Profile: Access detailed profile and connection information.
  19. Subscriber Reports: Generate reports and graphs for subscriber activity.
  20. Subscriber Ledgers: Track all accounting details for subscribers.
  21. Subscriber Invoices: View and manage all subscriber invoices.
  22. Subscriber Services: Monitor all services linked to a subscriber.
  23. Subscriber Attributes: Manage custom and dynamic RADIUS attributes.
  24. Subscriber Mac Address: Set allowed MAC addresses for security.
  25. Subscriber Documents: Store and manage subscriber-uploaded documents.
  26. Subscriber Login Logs: Track successful and failed login attempts.
  27. Subscriber Session Logs: Monitor detailed usage logs.
  28. Subscriber CoA Logs: View logs of dynamic bandwidth or IP changes.
  29. Subscriber Activities: Track all subscriber activities with IP addresses.
  30. Subscriber Tickets: Manage support tickets for subscribers.
  31. Add Subscriber Balance: Top up subscriber balances manually.
  32. Edit Profile: Update subscriber profile details.
  33. Service Settings Update: Modify service settings for subscribers.
  34. Disconnect Subscriber: Manually disconnect subscribers.
  35. Disable Profile: Deactivate subscriber profiles.
  36. Disable Net Connection: Block internet access for specific subscribers.
  37. Sync Attributes/Settings: Synchronize subscriber attributes and settings.
  38. Live Graph: Monitor subscriber activity in real-time with WebSocket graphs across multiple devices.
  39. Enable Grace Period: Extend services for expired subscribers.
  40. Box/POP Info: Manage box or Point of Presence (POP) information for subscribers.
  41. Profile Verification – OTP, SMS, Email: Verify subscriber profiles using OTP, SMS, or email.
  42. Reverse Last Invoice: Undo the most recent invoice for a subscriber.

This section ensures ISPs can manage subscribers with unmatched precision and efficiency.

Accounting: Robust Financial Management

The Accounting section streamlines financial operations:

  1. Sales/Invoices:
    • Add New Invoice: Create new invoices for subscribers.
    • Mass Delete Invoices: Delete multiple invoices at once.
    • Mass Invoice Status Change: Update the status of multiple invoices.
    • Invoice Reverse: Reverse incorrect invoices.
    • Invoice POS Printing: Print invoices using POS printers.
    • Invoice Regular Printing: Print invoices in standard formats.
    • Invoice PDF Generate & Download: Create and download invoices as PDFs.
  2. Ledger Reports: Generate detailed ledger reports automatically.
  3. Ledger Reports 2: Access additional system-generated ledger reports.
  4. Payment Reports: Track cash and online payments with detailed reports.
    • Print Payment Receipt – POS/Regular: Print receipts in POS or standard formats.
    • Download PDF: Download payment receipts as PDFs.
  5. Cash Flow Reports: Monitor cash flow with automated and manual reports.

This ensures accurate and efficient financial tracking.

Inventory: Organized Asset Management

The Inventory section helps manage physical assets:

  1. Item Management: Track items with details like unit, unit type, unit price, and quantity.
  2. Categories: Organize inventory into categories for easy management.
  3. Suppliers: Manage supplier information for restocking.
  4. Storage: Track storage locations for inventory items.

This feature streamlines asset management for ISPs.

Vouchers and Prepaid Cards: Flexible Payment Options

The Vouchers and Prepaid Cards sections offer tools for creating and managing payment options:

  1. Cards: Create voucher or prepaid card products.
  2. Vouchers: Generate vouchers for subscriber use.
  3. Print Vouchers: Print vouchers for distribution.

These features provide flexible payment solutions for subscribers.

Network: Seamless Network Management

The Network section ensures smooth network operations:

  1. NAS: Manage Network Access Servers for subscriber connectivity.
  2. NAS Group: Organize NAS devices into groups for easier management.
  3. IP Pool: Allocate IP addresses for subscribers.
  4. Graph: Visualize network performance with graphs.

This section optimizes network performance and reliability.

Area: Geographical Organization

The Area section organizes subscribers by location:

  1. Add Area: Define new geographical areas or zones.
  2. Area Group: Group areas for streamlined management.

This ensures efficient subscriber management by location.

Ticket: Efficient Customer Support

The Ticket section streamlines support operations:

  1. All Tickets: View all open and closed tickets.
  2. Pending Tickets: Focus on tickets awaiting action.
  3. In Progress Tickets: Track tickets being worked on.
  4. Closed Tickets: Review resolved tickets.
  5. Ticket Category: Organize tickets by category for better tracking.

This feature enhances customer support efficiency.

Notification: Effective Communication

The Notification section keeps users and subscribers informed:

  1. SMS: Integrate with any SMS gateway for notifications.
  2. Email: Integrate with any email gateway for automated emails.

This ensures timely communication with users and subscribers.

Payment Gateway: Seamless Transactions

The Payment Gateway supports online payments:

  1. Subscriber Online Top-Up: Allow subscribers to top up balances online.
  2. Resellers/Sub-Reseller/Retailer Online Top-Up: Enable resellers, sub-resellers, and retailers to top up balances.
  3. Webhook: Support webhooks for payment integrations.
  4. Paybill: Offer paybill options for payments.
  5. Checkout: Provide secure checkout processes.
  6. Available Providers:
    • Bkash: Supports checkout, paybill, and webhooks.
    • SSLCommerz: Offers checkout and IPN.
    • Razorpay: Provides checkout integration.
    • Jazzcash: Supports checkout with REST 2.0.
    • Paystack: Offers checkout integration.
    • Easypaisa: Provides checkout support.
    • Mpesa: Supports checkout integration.
    • Custom Integrations: Integrate with any payment provider as needed.

This ensures seamless and secure payment processing.

Logs: Detailed Activity Tracking

The Logs section provides transparency into system activities:

  1. Activity Logs: Track all system activities.
  2. Login Logs: Monitor successful and failed login attempts.
  3. Session Logs: View detailed session usage logs.
  4. CoA Logs: Track dynamic bandwidth or IP changes.
  5. Failed Import Logs: Identify issues with subscriber imports.
  6. Failed Activation Logs: Review failed activation attempts.

This feature ensures complete visibility into system operations.

Notes: Organized Information

The Notes section helps manage information:

  1. Global Notes: Share notes across the system.
  2. Private Notes: Create private notes for admins, staff, resellers, sub-resellers, retailers, or subscribers.

This ensures organized and secure note-taking.

Reports: Actionable Insights

The Reports section provides detailed analytics:

  1. Sales Reports: Track revenue and sales trends.
  2. Ledger Reports: Analyze financial ledgers.
  3. Profit Reports: Monitor profit margins.
  4. Due Balance Reports: Identify overdue payments.
  5. Payment Reports: Track payment activities.
  6. Cash Flow Reports: Monitor cash flow trends.
  7. Agency Reports: Analyze reseller and retailer performance.
  8. Module-Specific Reports: Generate reports for each system module.

This feature empowers ISPs with data-driven insights.

Notices: Targeted Communication

The Notices section allows you to send announcements:

  1. Add New Notice: Create new notices for users or subscribers.
  2. Notice for Resellers: Send targeted notices to resellers.
  3. Notice for Subscribers: Communicate directly with subscribers.
  4. Display Notice in Dashboard for Everyone: Show notices on the dashboard for all users.
  5. Private Notice: Send private notices to specific users.
  6. Global Notice: Broadcast notices to all users.
  7. Assign Notice Individually: Target notices to individual users.

This ensures effective communication across your ISP.

Documents: Secure Document Management

The Documents section organizes important files:

  1. Manage All Documents: Store and manage documents like passports, IDs, licenses, or contracts.

This feature ensures secure and centralized document storage.

Settings: Full Customization

The Settings section offers extensive customization options:

  1. General Settings: Configure company details and SEO metadata for better visibility.
  2. Software Settings:
    • Phone Format – [11-13] Numbers: Standardize phone number formats.
    • Identify Format – [11-13] Numbers: Set formats for IDs or other identifiers.
    • Online Page Loading Time – Auto Reload: Adjust auto-reload settings for online pages.
    • Table View Type – All Datatables View Format: Customize table display formats.
    • Google Map: Enable Google Maps in subscriber profiles for location tracking.
  3. SMS Settings:
    • Gateway Name: Specify the SMS gateway.
    • SMS Status: Enable or disable SMS notifications.
    • Attribute Type: Define SMS attribute types.
    • Attribute Name: Set attribute names for SMS.
    • Attribute Value: Configure attribute values for SMS.
  4. Email Settings:
    • Email Status: Enable or disable email notifications.
    • From: Set the sender email address.
    • SMTP Host: Configure the SMTP host.
    • SMTP Username: Set the SMTP username.
    • SMTP Password: Provide the SMTP password.
    • SMTP Host Port: Specify the SMTP port.
    • Encryption: Choose encryption protocols for emails.
  5. Payment Gateway Settings:
    • Payment Gateway Status: Enable or disable payment gateways.
    • Gateway Mode – Live/Sandbox: Toggle between live and sandbox modes.
  6. Subscriber Settings:
    • Identify File Verification: Require document verification for subscribers.
    • Phone Verification (OTP): Enable OTP for phone verification.
    • Email Verification (OTP): Require OTP for email verification.
    • Self Registration: Allow subscribers to register themselves.
    • See Volume Info: Let subscribers view usage data.
    • Allow to Update Data: Permit subscribers to update their profiles.
    • Reset Password: Enable password reset options.
    • Login Log: Track subscriber login activity.
    • Session Log: Monitor subscriber session data.
    • Self Activation: Allow subscribers to activate services themselves.
    • Allow All Packages: Let subscribers choose from all available packages.
    • Grace Period Status: Enable or disable grace periods.
    • Allow Duplicate Phone: Permit multiple accounts with the same phone number.
    • Allow Duplicate NID/NIC/Identity: Allow multiple accounts with the same ID.
  7. User Settings:
    • Document Verification: Require document verification for users.
    • Phone Verification (OTP): Enable OTP for user phone verification.
    • Email Verification: Require email verification for users.
    • Allow Duplicate Phone: Permit duplicate phone numbers for users.
    • Allow Duplicate NID/NIC/Identity: Allow duplicate IDs for users.
  8. Captive Portal Settings:
    • Captive Portal Status: Enable or disable the captive portal.
    • Portal Title: Set the portal’s title.
    • Portal Subtitle: Add a subtitle for the portal.
    • Portal Description: Provide a description for the portal.
    • Portal Footer: Customize the portal’s footer.
    • Portal Link: Set the portal’s URL.
    • Signup Description: Add a description for the signup process.
    • QR Code Printing: Enable QR code printing for portal access.
    • Upload Portal Banner: Add a custom banner to the portal.
    • Name – Required/Not: Make name Name field mandatory or optional.
    • Username – Required/Not: Make the username field mandatory or optional.
    • Phone – Required/Not: Make the phone field mandatory or optional.
    • Email – Required/Not: Make the email field mandatory or optional.
    • Password – Required/Not: Make the password field mandatory or optional.
    • Identity – Required/Not: Make the identity field mandatory or optional.
    • Address – Required/Not: Make the address field mandatory or optional.
    • Country – Required/Not: Make the country field mandatory or optional.
    • Social Media Login – Required/Not: Enable or disable social media login.
    • OTP Verification – Required/Not: Make OTP verification mandatory or optional.
    • Salesperson – Pre-defined Salesperson: Assign a default salesperson for portal signups.
    • Package – Pre-defined Package: Set a default package for portal activations.
  9. Software Modules Settings:
    • Voucher Module Status: Enable or disable the voucher module.
    • Prepaid Card Module Status: Enable or disable the prepaid card module.
    • Inventory Module Status: Enable or disable the inventory module.
    • Tickets Module Status: Enable or disable the tickets module.
    • Notices Module Status: Enable or disable the notices module.
    • Department Module Status: Enable or disable the department module.

This section ensures complete customization for your ISP’s needs.

Language: Global Accessibility

Zal Ultra supports multiple languages to cater to diverse markets:

  1. English: Default language for global use.
  2. Spanish: Support for Spanish-speaking regions.
  3. Arabic: Cater to Arabic-speaking markets.
  4. Urdu: Support for Urdu-speaking users.
  5. Turkish: Available for Turkish-speaking regions.
  6. Macedonian: Support for Macedonian-speaking users.

This ensures accessibility for ISPs worldwide.

Captive Portal: Subscriber-Friendly Access

The Captive Portal offers a user-friendly interface for subscribers:

  1. Display Multiple Packages to Subscribers: Show available packages for subscribers to choose from.
  2. Subscribers Can Choose & Pay: Allow subscribers to select and pay for packages online.
  3. Payment Will Be Online: Process payments securely through integrated gateways.
  4. Everything Automatic: Automate package selection, payment, and activation.
  5. Set Bandwidth Limit: Define bandwidth limits for fair usage.
  6. Set Session Time Limit: Set time limits for subscriber sessions.
  7. QR Code Available to Print: Provide QR codes for easy portal access.

This feature enhances subscriber experience and automates activations.

Additional Zal Ultra Features: Beyond the Basics

In addition to the listed features, Zal Ultra ISP CRM offers advanced automation, seamless integrations, and robust security. Its real-time analytics provide actionable insights, while its flexible billing system supports complex tax equations and multi-currency payments. The software integrates with popular RADIUS servers and supports advanced QoS (Quality of Service) policies for optimized network performance. With 24/7 support from Onezeroart LLC, ISPs can resolve issues quickly and keep operations running smoothly.

Why Choose Zal Ultra ISP CRM?

Zal Ultra ISP CRM is the ultimate solution for ISPs looking to streamline operations, enhance customer satisfaction, and scale effortlessly. Its comprehensive feature set, user-friendly interface, and affordable pricing make it ideal for small, medium, and large ISPs. Whether you’re managing a single branch or a nationwide network, Zal Ultra delivers unmatched value and performance.

Discover the power of Zal Ultra ISP CRM by visiting www.onezeroart.com, your gateway to advanced ISP management software. Experience Zal Ultra in action with a live demo at www.zalcrm.com, showcasing its robust features and intuitive interface. Ready to transform your ISP operations? Sign up for a 30-day free trial by creating an account at portal.onezeroart.com. For demo credentials or to explore how Zal Ultra can elevate your business, contact our dedicated support team at [email protected]. Unlock seamless subscriber management, billing automation, and network optimization today!

Our dedicated developer team at Onezeroart LLC is relentlessly innovating Zal Ultra ISP CRM, continuously enhancing its capabilities to empower Internet Service Providers. With regular updates and new features on the horizon, Zal Ultra is evolving to deliver even greater value, ensuring ISPs stay ahead with cutting-edge tools for subscriber management, billing automation, and network optimization.