Zal Ultra ISP CRM: A Comprehensive Solution for ISP Businesses

Zal Ultra ISP CRM is the most advanced and comprehensive ISP management software developed by Onezeroart LLC. It is designed to offer a full-fledged business solution for ISPs, allowing them to manage all aspects of their operations efficiently. Zal Ultra is structured to operate through a multi-tiered system, ensuring seamless management and distribution of internet services.

Key Features of Zal Ultra ISP CRM

  1. Multi-Tiered Operational Structure:
    • Super-Admin: The highest level of control, managing system-wide settings, user accounts, billing configurations, and security protocols.
    • Admin: Handles network management, oversees users, and manages financial transactions.
    • Seller: Works as an intermediary between ISPs and resellers, ensuring the availability of internet services.
    • Reseller & Sub-Reseller: Allows tiered selling and distribution of internet bandwidth, providing flexibility in managing service providers at different levels.
    • Subscriber: The end-user who consumes internet services, with options for automated billing, support ticketing, and account management.
  2. Billing and Payment Gateway Integration:
    • Supports multiple payment gateways including Jazz Cash, Easypaisa, bKash, PayBill, PayPal, Stripe, SSL Commerz, and PayFast, enabling fast and secure transactions.
    • Automated invoicing and payment reminders help ISPs manage revenue collection effortlessly.
  3. Advanced Network and User Management:
    • Radius AAA: Supports Radius Authentication, Authorization, and Accounting (AAA) for secure user access management.
    • Multiple NAS Support: Enables ISPs to manage multiple NAS devices through Radius and API simultaneously.
    • Real-Time Bandwidth Graph: Provides live monitoring of user bandwidth usage through a visually appealing graph.
    • Live Online Users Monitoring: Allows ISPs to track active users and monitor their data usage and uptime.
    • Auto & Manual User Disconnection: Automatically disconnects users upon payment failure or expiration, while also allowing manual disconnection when needed.
    • Custom Radius Attributes: Supports custom attributes for both group and individual user check/reply functions.
  4. Dynamic Bandwidth and Quota Management:
    • Dynamic Bandwidth Allocation: Adjusts bandwidth dynamically based on time, ensuring optimized resource allocation.
    • Data Volume Quota: Limits user data volume based on their subscription package.
    • FUP Data Quota: Implements Fair Usage Policy (FUP) with bandwidth restrictions once users exceed a certain data volume.
    • Bandwidth Allocation by Time: Allows ISPs to schedule bandwidth speed adjustments based on time and day.
    • Session Limit: Provides an option to disconnect users after a predefined session period, such as 120 minutes, or based on a specific time frame.
  5. Advanced User Management and Security:
    • Support Pool & Expired Pool: Redirects users to a specific pool after their package expires, ensuring smooth transition and access management.
    • IP Lock & MAC Binding: Secures user access by locking connections to specific MAC addresses and IP addresses.
  6. Reseller and Franchise Management:
    • Enables ISPs to manage unlimited franchise networks, resellers, dealers, and sub-dealers within a structured admin panel.
  7. Powerful Accounting and HRM:
    • Offers detailed financial reports, including invoices, ledgers, payment history, and cash flow analysis.
    • Features an HRM system that tracks employee attendance and permissions based on their assigned roles.
  8. Automated Communication and Support System:
    • SMS & Notification System: Sends automated notifications and alerts to users regarding account status, payments, and service updates.
    • Ticket System: Manages customer support efficiently through a structured helpdesk ticketing system.
    • Comprehensive Logs: Maintains activity logs, connection logs, and login records for tracking user and admin actions.
  9. Network and Service Monitoring:
    • One-Click Network Monitoring: Allows ISPs to check the status of their NAS devices and other critical network elements.
    • Token-Based Hotspot/PPPoE Access: Simplifies WiFi user access through a token system, eliminating the need for manual registration.
  10. Additional Features for Ease of Use:

Easy Database Backup: Provides fast and secure database backups through bash scripting.

Auto Renew: Automates subscription renewals, eliminating the need for manual interventions.

Zal Pro Vs Zal Ultra

To better understand the improvements in Zal Ultra, let’s compare it with Zal Pro:

  1. Multiple ISP Support: Zal Ultra allows ISPs to include multiple providers, whereas Zal Pro only supports a single ISP, making Zal Ultra more flexible and dependable.
  2. Multiple Branches: Zal Ultra introduces the ability to manage multiple branches under one ISP, a feature absent in Zal Pro.
  3. Advanced Networking Optimization: Features like FUP, Session Limits, Dynamic Bandwidth, and Multi-NAS Support make Zal Ultra a superior choice for ISPs.
  4. Enhanced Security: Offers Radius AAA authentication, IP lock, and MAC binding for improved security.
  5. Comprehensive Accounting & Reporting: Provides detailed sales, payment, and network usage reports beyond what Zal Pro offers.

Global Reach and Client Support

One of the key reasons for Onezeroart LLC’s success is its strong focus on customer support and engagement. The company provides dedicated support to its clients through multiple channels:

  • Email Support: Customers can contact the support team via [email protected] for assistance.
  • Skype Communication: Clients can also connect with the team on Skype at @onezeroart LLC CEO for real-time discussions and troubleshooting.
  • Free Trial Access: Onezeroart LLC offers a free trial for its ISP CRM software at portal.onezeroart.com, allowing new users to explore its features before making a purchase.

This level of accessibility and commitment to customer service has helped the company build trust and long-term relationships with ISPs worldwide.

By offering innovative features, seamless automation, and strong support, Zal Ultra ISP CRM has emerged as a leading ISP management solution. It continues to help ISPs streamline operations, enhance customer service, and ensure compliance with industry standards, making it a top choice for ISPs worldwide.